Privacy Policy

Last updated: January 2025

1. Who We Are

Moveora is an online fitness platform operated by ИП Степанова Кристина Сергеевна (INN: 183211435169, OGRNIP: 322183200067812). We provide live online fitness movement classes via video sessions. Our contact email is info@moveora.life.

2. What Information We Collect

We collect the following categories of personal information when you interact with our website or sign up for classes:

• Contact information: your name, email address, and phone number provided through our sign-up forms
• Usage data: pages visited, time spent on the site, browser type, device type, and general geographic region
• Communication records: messages exchanged with our team via email or messaging platforms
• Payment information: processed securely through third-party payment providers; we do not store card details

3. How We Use Your Information

Your information is used exclusively to provide and improve our services:

• To confirm your class bookings and send session links
• To communicate updates, schedule changes, and membership information
• To respond to your enquiries and support requests
• To analyze website usage and improve the user experience
• To send relevant promotional communications (only with your consent)

4. Legal Basis for Processing

We process your personal data on the following legal grounds: your consent (which you may withdraw at any time); the performance of a contract for class services; and our legitimate interest in operating and improving the platform.

5. Data Sharing

We do not sell your personal information to third parties. We may share data with trusted service providers who assist in operating our website and delivering classes — including payment processors and video call platform providers — under strict data processing agreements. We may also disclose information when required by law.

6. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Contact and booking information is typically kept for up to 3 years from your last interaction. You may request deletion of your data at any time.

7. Your Rights

Under applicable data protection law, you have the right to: access your personal data; correct inaccurate information; request deletion ("right to be forgotten"); withdraw consent at any time; object to or restrict processing; and data portability. To exercise any of these rights, contact us at info@moveora.life.

8. Cookies

Our website uses cookies. Please see our Cookie Policy for full details on what cookies we use, why, and how to manage your preferences.

9. Security

We apply industry-standard security measures including encrypted connections (HTTPS), secure data storage, and limited access controls to protect your information from unauthorized access.

10. Contact

If you have questions about this Privacy Policy or how we handle your data, please contact us: info@moveora.life